Thank you for visiting and shopping at SamsMax. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|USPS Retail Ground®||2-8 business days||Free|
|USPS Priority Mail®||3-5 business days||Free|
|USPS Flat Rate||1-2 business days||$20|
|USPS Priority Mail Express®||next day-2 business days
* Next day delivery is only available for orders with delivery addresses within the continental United States.
* Buyer must contact us once the order is placed for next day delivery.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
SamsMax ships to addresses within the U.S., U.S. Territories addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
SamsMax is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
SamsMax is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.